HIPAA & privacy protection
Our telehealth practice is committed to protecting your privacy and safeguarding any personal information you choose to share with us. Although our website does not collect, store, or transmit Protected Health Information (PHI), we follow industry-standard privacy and security practices to ensure your information remains confidential.
If you engage in telehealth services that involve medical evaluation or treatment, those interactions are protected under the Health Insurance Portability and Accountability Act (HIPAA). Any PHI shared during your telehealth visit is encrypted, securely transmitted, and handled in compliance with federal privacy regulations. We do not sell, share, or disclose your personal information to third parties without your consent, except as required by law.
You have the right to request a copy of your medical records, ask that we correct information you believe is inaccurate, and receive an accounting of certain disclosures we have made. To exercise any of these rights, or if you believe your privacy has been violated, contact us directly — we will respond promptly and work with you to resolve the concern.
Accessibility statement
Our telehealth services are designed for accessibility and non-discrimination in compliance with ADA requirements, ACA Section 1557 standards, and WCAG digital accessibility guidelines. If you encounter any barrier using this site or our services, please contact us so we can accommodate you.
If you use assistive technology — such as a screen reader, screen magnifier, or voice-recognition software — and part of this site is difficult to navigate, let us know which page and what happened. We review accessibility feedback on an ongoing basis and will work with you to provide the information or service you need in an alternate format if a barrier cannot be fixed right away.
Good Faith Estimate
You have the right to receive a Good Faith Estimate (GFE) explaining the expected costs of any non-emergency services. Under the federal No Surprises Act, this right applies to patients who are uninsured or who choose not to use insurance for their visit. This estimate outlines charges for your telehealth visit, including evaluation, treatment, and any recommended follow-up care. See current rates on the pricing page.
Keep a copy of your Good Faith Estimate. If your final bill is $400 or more above the estimate you received, you have the right to dispute the charge. Questions about the No Surprises Act or the patient-provider dispute resolution process can be directed to the U.S. Centers for Medicare & Medicaid Services, or you may reach out to us directly and we will help point you to the right resource.
Telehealth consent & technology
All visits are conducted by secure, encrypted video technology rather than in person. Before your first visit, you will be asked to review and sign a telehealth consent form acknowledging that you understand how virtual care works, including its benefits and its limits compared with an in-person exam.
You will need a reliable internet connection and a device with a camera and microphone — a smartphone, tablet, or computer all work. If a technical issue interrupts your visit, your clinician will help you reconnect or reschedule at no additional cost. Telehealth is not appropriate for every condition; if your clinician determines that your symptoms require an in-person exam, imaging, or emergency evaluation, you will be advised to seek that care promptly.
Non-discrimination notice
Abundant Life Healthcare complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex in the services we provide. We were founded to serve Florida’s medically underserved, underinsured, and uninsured communities, and that commitment guides how we treat every patient who schedules a visit with us.
Emergency Care Warning
Our telehealth clinic provides care for non-emergency medical needs only. If you are experiencing chest pain, trouble breathing, severe bleeding, severe abdominal pain, sudden neurological symptoms, suicidal thoughts, sudden weakness, confusion, deep wounds, severe burns, inability to retain fluids, pediatric fever of 103°F or higher and/or fever lasting three to five days without breaking, adult fever of 103°F or higher not responding to over-the-counter fever-reducing medications, or any symptoms that may be life-threatening — call 911 immediately or go to the nearest emergency room.
Patient resources
COMING SOON
Downloadable forms, visit preparation instructions, and patient education materials will live here once the practice’s EMR and document library are finalized.
Terms & conditions
By using this website and scheduling a telehealth visit, you agree to receive non-emergency medical care through secure telehealth technology. You understand that telehealth has benefits and limitations, and that all services provided — including Adult Preventive Bridge Wellness, Adult Behavioral Health: Anxiety & Depression Wellness, Adult Travel Wellness & Preparedness Trio, Adult Community Smoking Cessation, Comprehensive Laboratory Wellness Consultation, Adult Metabolic Wellness & Longevity Screening, and Adult Medication Wellness Review — are intended for non-emergency conditions only.
You agree to complete all required intake forms and consents before scheduling your appointment, to provide accurate information, and to use this service only if you are physically located in Florida at the time of your visit. All services are cash-pay, and fees must be paid at the time of scheduling.
Prescribing is limited to safe, evidence-based, non-controlled medications. We do not prescribe controlled substances through telehealth visits. If you need to reschedule or cancel, please reach out as early as you can — advance notice lets us offer that time to another patient and helps us keep visits available on a same-day or next-available basis.
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, and any dispute arising from your use of this website or our services will be resolved in the state or federal courts located in Florida.
Website content is informational only and does not constitute medical advice, diagnosis, or treatment outside of a scheduled telehealth visit. If you are experiencing a medical emergency, call 911 immediately.